1-866-531-2887

PAT Inc offers comprehensive, professional, timely repair solutions for your Trimble and Trimble OEM-branded Ag GPS Equipment (CNH).

Typically, units are repaired and shipped back within 1-2 days of being received.


Lightbar guidance systems:

  • EZ-Guide Plus (used parts only)**
  • EZ-Guide 250
  • EZ-Guide 500 (used parts only)**

Displays:

  • CFX-750 display
  • FM750 display
  • FmX display
  • FM-1000 display

AgGPS Receivers:

  • 262 receiver
  • 372 receiver

EZ-Steer assisted steering system:

  • controller
  • motor

Autopilot NAVII Template:

  • changes for the Autopilot NAVII system, switching between Trimble & CNH profiles.

Other Services:

  • SC processing fee-for-service, liaison shipments to other repair centers for warranty, non-warranty repairs.
  • Scheduled maintenance
**depending upon availability, please call first.

PROCESS


STEP 1

Click on to initiate a warranty or non-warranty repair.

STEP 2

Complete the Repair Order Form and include any "Shipping Instructions" and/or special instructions for us regarding return shipment to you. Please note that returning units will not be insured unless insurance is expressly requested on the Repair Order Form received with unit and additional shipping costs are paid for by the customer prior to shipment.

STEP 3

Ship your unit with completed Repair Order Form ensuring unit is protected:
  • using un-damaged shipping box (free of any punctures, tears, or corner damage)
  • using interior packaging which surrounds the unit and prevents movement within the box.
  • secure cables and other items shipped within box to ensure that does not come in contact with display screen.

STEP 4

Be assured that Pat Inc will:
  • Notify you (via email, if email provided on Repair Form) when your unit is received at our repair center.
  • Keep you informed with unexpected testing/repair results.
  • Seek your approval on any non-warranty repair costs, and/or “quote before repair” requests
  • Notify you (via email, if email provided on Repair Form) when your unit is repaired and on its way back to you.

STEP 5

It is your responsibility (upon notification of return shipment and/or receipt of unit):
  • to track shipment and report non-receipts of shipments immediately to both shipping carrier and Pat Inc.
  • to immediately inspect the merchandise and report (within 24 hours of receipt) to both carrier and Pat Inc. any damages and/or missing merchandise (including box damage)

We appreciate your business!

Pat Inc.
Authorized Trimble Service Center